Privacy Policy

1. Introduction

Phlobot (“we,” “our,” or “us”) operates a platform that connects life insurance advisors with independent mobile medical examiners. This Privacy Policy describes how we collect, use, and protect information you provide when you use our services, including our website at phlobot.com and our SMS notification program.

2. Information We Collect

When you register as a medical examiner or life insurance advisor, we collect:

• Full name
• Email address
• Mobile phone number
• ZIP code and service area preferences
• Professional credentials (exam types, availability)
• Your explicit consent to receive SMS messages

3. How We Use Your Information

We use your information to:

• Send you SMS job notifications for exam opportunities near you
• Connect you with life insurance advisors when you claim a job
• Manage your account and preferences
• Improve our service and user experience
• Comply with legal obligations

4. SMS Messaging Program

By providing your mobile phone number and checking the consent box on our sign-up form, you expressly agree to receive recurring automated SMS job notifications from Phlobot. These messages notify you of exam job opportunities available near your service area.

• Message frequency: Varies based on job availability in your area
• Message and data rates may apply
• To opt out at any time, reply STOP to any Phlobot message
• To get help, reply HELP or email help@phlobot.com
• Consent to receive SMS is not a condition of any purchase or service

5. Third-Party Service Providers

We share your information with trusted third-party providers who help us operate our service:

• Twilio — SMS delivery provider. Your phone number is transmitted to Twilio solely to deliver job notifications. Twilio's privacy policy is available at twilio.com/legal/privacy.
• Supabase — Database and authentication provider. Your account data is stored securely in Supabase.
• Resend — Transactional email delivery for connection emails and notifications.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. If you opt out of SMS messages via STOP, your phone number is flagged as inactive but retained to prevent accidental re-enrollment. You may request deletion of your data by contacting us at the address below.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure database access controls, and limited internal access to personal data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Opt out of SMS messages at any time by replying STOP
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent to data processing

To exercise any of these rights, contact us at help@phlobot.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: